Communicating Design: Developing Web Site Documentation for Design and Planning, Second Edition

Remote Research: Real Users, Real Time, Real Research

Contextual Design: Defining Customer-Centered Systems

Louder Than Words: The New Science of How the Mind Makes Meaning

Modern Information Retrieval: The Concepts and Technology Behind Search

The Timeless Way of Building

Information Architecture: For the Web and Beyond

Agile Conversations: Transform Your Conversations, Transform Your Culture

Domain-specific languages

The haystack syndrome : sifting information out of the data ocean